1. Is Item Alert Free?

    Yes! Item Alert is free now and for the foreseeable future, although you will need to register for a free account.
  2. How Do I Use Item Alert?

    Once you've registered and logged in, visit the quick search page to set up and start your search. Once your search starts running, new eBay listings will appear automatically in reverse chronological order (newest on top). You also have the option to save your search. Saved searches can be managed on your account page. Saved searches appear on the saved search page, where you can select multiple searches to run simultaneously in the same tab or window.
  3. What Kind Of Searches Can Item Alert Do?

    There are 5 main types of searches:
    • Auction (No BIN): Returns only auctions and only those auctions without a Buy It Now component.
    • Auction (With BIN): Returns only auctions and only those auctions with a Buy It Now component.
    • Auction (With or Without BIN): Returns all auctions whether or not they have a Buy It Now component.
    • Fixed Price (No Auction): Returns only fixed price listings. No listings with an auction component are returned for this search type.
    • Fixed Price + BIN: Returns fixed price listings and auctions with a Buy It Now component.
    There is also an "All" search mode that returns all listing types together, bar none.
  4. What Are The Usage Limits?

    There are a few different limits you should be aware of:
    • Refresh Rate: 20 seconds
    • Max Number Of Saved Searches: 500
    • Max Number Of Searches Within A Saved Search Query: 25
    • Max Number Of Concurrent Searches: 25
    Additionally, your account can only be logged in in 1 location at any time.
  5. I Just Started A Search That eBay Has 74 Results For, But I'm Only Seeing 3. Why?

    Although Item Alert checks for new listings every 20 seconds, it only displays listings that are new since the last time it checked. So you might be wondering, what happens when a search is started -- that very first time that Item Alert checks eBay? In this special case, only the 3 newest listings are returned, and they are the starting point from which Item Alert looks for new listings during each subsequent check.
  6. How Often Does Item Alert Display New Results?

    When your search is running, Item Alert checks for new listings every 20 seconds. New eBay listings are automatically loaded and displayed on the search results page in reverse chronological order. No refreshing required!
  7. What Information Does A New Result Have?

  8. What Notification Options Are There For New Results?

    Currently, Item Alert supports 3 types of notifications when new eBay listings are found. An audio cue can be played, an email can be sent, or the results can automatically open in new tabs, taking you directly to the eBay listing page. Use the toggles on the search results page to turn these on or off.
  9. Do I Need To Leave The Search Running?

    Yes, results are only being retrieved when a search is active and running in your browser. If you close the search results page you will no longer get notifications for that search. This is different than some other services that run your searches remotely, and email you periodically. Item Alert was designed for buyers who need down-to-the-second notifications for new eBay listings. Most of our users therefore use a dedicated browser tab 24/7 just for running Item Alert.
  10. Why Am I Getting So Many Emails?

    As mentioned above, Item Alert looks for new eBay listings every 20 seconds. For some eBay searches, this is an eternity. If your search is generic enough (e.g., "Apple", "Samsung", "Baseball") you will almost certainly get a new result every 20 seconds. Now, combine that with the email notification option, and you're looking at many emails every minute! Our advice is to first gauge how often new results come in, and only use email alerts for searches that rarely return new results.
  11. How Can I Prevent Some Items In The Results List?

    Sometimes you are searching for a specific product, but that product might have a lot of possible accessories. For example, let's say you're interested in a new iPhone. If you search for just "iPhone" you will likely get results for iPhone cases and other accessories. Like a Google search, you can "subtract" keywords from your search as well. For example, if you want iPhones but not iPhone cases, try formatting your search as "iPhone -cases -case". See this eBay page for more info.
  12. This Is All Too Confusing. Don't You Have A Video Tutorial Or Something?

  13. Where That Privacy Policy At?